How can we help you? 

Please have a look at our frequently asked questions.

About Megaya

Who is Megaya?
Megaya is fashion store from this beautiful island, Bali. The name of Megaya is from balinese language meaning stylish. Our purpose is to make someone feel confident when wearing dresses.

We have pioneered small business engaged in summer dress and starter on Etsy. We are small workshop based in Bali, we work with local people and have a good relationship here. We also support each other in Megaya Bali Team.

Is Megaya manufacture item sustainable and ethical?
We manufacture all of Megaya item by our self. We have a small workshop in Bali to make everything about Megaya. so, we can guarantee that item from Megaya is ethical dan sustainable.

Payments

What payment methods do you accept?
A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine. I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents.

I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Is my payment information secure?
When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary.

I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty,

When will I receive my refund?
When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary.

I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty,

Your Orders

Can I cancel my order?
yes, you can cancel your order within 3 days. more than 3 days we will charge 20% of your transaction.
How can return and refund my item?
you can return the item within 7 days in original condition. we don’t accept return and refund except for defect and wrong item
What is needed to order a custom size?

For custom size, you just need to provide measurements on bust, waist, hips, torso and dress length.

For the bust, measure around the bust. for the waist measure around the waist and the hips measure at the biggest part around the hips.

For the torso, measure from top shoulder to the waist from front and from the back.

For pregnant, the torso shorter than non pregnant and please provide the measurement of the biggest part around the belly.

To make the dress not too tight, please add the measurements at Bust, waist and hips

Are dresses run small or run big?

Some of the styles are made same with the measurements on the size chart and some styles have the measurements added from the measurements on the size chart to make the dress loose fit. So please pay attention to the details measurements on the size chart before placing the order. Contact us before placing the order to make sure the measurements on the garment that you expect.

Can I order in different colors?

Yes of course. you are able to order dresses on the list in any color based on the colors in the color swatches. The color on real fabrics might be slightly different than in the picture due to the light. To know the color in person, you are able to order the color swatches.

Is it possible to make dresses in children's version?
You are able to order the dresses on the list in the children’s version.
you just need provide the measurements as in ordering custom sizes.
Can I order a custom style other than the styles on the list?
Yes of course, you are able to order a custom style other than the styles on the list. You just need to send us a photo or picture of the style you want and send us your measurements. The prices depend on the level of complexity of a style and fabric consumption.
Can I order the dress in custom length?
Yes of course, you are able to request custom length or any canghes on the dress like add slit, pockets, etc

Shipping & Returns

How much is shipping?
A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine. I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents.

I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

Where does Spring ship to?
When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary.

I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty,

How do I return my item?
When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary.

I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty,

Free Custom Dresses

Without minimum order

Secure Checkout

100% secured checkout process